Refund and Cancellation Policy
Last updated September 13, 2026
Current availability
Fillinow does not currently sell paid subscriptions or collect subscription payments. Pro is coming soon. This page explains the intended support route for paid subscriptions once available.
Cancellation
When subscriptions become available, you will be able to request cancellation of future renewals by contacting fillinowapp@gmail.com. Cancellation will normally take effect at the end of the paid billing period. Cancellation and a refund are separate requests.
Refund requests
For billing errors, duplicate charges, or other refund enquiries, email fillinowapp@gmail.com with your account email and transaction reference. Do not send full card details. Requests will be reviewed under the purchase terms, applicable payment-provider policy, and mandatory consumer rights.
Payments through Paddle
If your purchase is processed by Paddle, its Buyer Terms and Refund Policy apply to the payment. You can also contact Paddle through paddle.net.
Consumer rights
Nothing in this policy limits mandatory consumer rights. Any applicable withdrawal rights, exceptions, and refund eligibility depend on the transaction and applicable law. Contact support if you believe a charge or service does not match what was agreed.